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Order & delivery

Can I still place orders because of COVID-19?
Yes you can. All orders will be processed en shipped as usually. We ship all orders via DHL. View their additional measures in connection with COVID-19 here.
My orders
You can see all your placed orders in your personal account.
Products with a non-standard size
We sell a number of products in the webshop that have a different size. As a result, these products must be shipped separately and cannot be packaged and shipped in combination with other products. That is why it is also not possible to add other products to your order that contain a product with a different size.
Delivery time
View the delivery time for all countries to which we send here. The delivery time is an indication, the actual delivery time can be different. To view the exact delivery time of your order, follow your order with your personal track & trace code. You will automatically receive this as soon as your order is been shipped. The delivery times do not include local customs clearance.
Please note that we will do everything in our power to honor your order in a timely manner, but we cannot guarantee a specific arrival date. Many factors will influence shipping times and the courier will ultimately be responsible for delivery. Please contact the courier directly with any questions you might have once your order has been shipped. Courier contact information is available in the tracking notification emails.
Countries to which we send
View here the list of countries we send to.
Shipping costs
View the shipping costs per country here. The shipping costs depend on the weight of your order. During the checkout process the shipping costs are calculated automatically.
Track your order
You can track your DHL Parcel order here and your DHL Express order here. Once your order has been shipped you will automatically receive an e-mail with your personal track & trace code. Enter this code on the website above to trace your package. Here you can also view the expected delivery time.