Please find more information regarding the shipping of orders below:

DELIVERY TIME OF ARTICLES

Products listed in the webshop are delivered within the below working days per country:

Austria = 5 working

Belgium = 5 working days

Germany = 5 working days

Eastern Europe = 14 working days

European Nordics = 14 working days

South Europe = 14 working days

Switzerland = 10 working days

Asia & Australia = 25 working days

Africa = 25 working days

USA & Canada = 21-28 working days

All other non European countries = 28 till 35 working days

SHIPPING YOUR ORDER

Our shipments are handled by B2C Europe. Orders are sent in parcels. B2C Europel is most effective when delivering to a home address. If you choose for the shipping option Parcel Plus, you will receive a track & trace order number. If you choose for the option Mail, there is no track & trace number, but you need to sign up on delivery.

SHIPPING DELAY

If you have received the shipping confirmation, but have not yet received the order, it is best to wait a couple of working days. In exceptional cases, B2C Europe may take several days rather than 24 hours to deliver an order. Still haven't received your order 3 working days after receiving the shipping confirmation? Then please contact our customer service desk. Please state the order number in your e-mail or keep it to hand when filling in the contact form so we can help you as quickly as possible.