Please find more information regarding the shipping of orders below:


Products listed in the webshop are delivered within the below working days per country:

Austria = 5 working

Belgium = 5 working days

Germany = 5 working days

Eastern Europe = 14 working days

European Nordics = 14 working days

South Europe = 14 working days

Switzerland = 10 working days

Asia & Australia = 25 working days

Africa = 25 working days

USA & Canada = 21-28 working days

All other non European countries = 28 till 35 working days


Our shipments are handled by B2C Europe. Orders are sent in parcels. B2C Europel is most effective when delivering to a home address. If you choose for the shipping option Parcel Plus, you will receive a track & trace order number. If you choose for the option Mail, there is no track & trace number, but you need to sign up on delivery.


If you have received the shipping confirmation, but have not yet received the order, it is best to wait a couple of working days. In exceptional cases, B2C Europe may take several days rather than 24 hours to deliver an order. Still haven't received your order 3 working days after receiving the shipping confirmation? Then please contact our customer service desk. Please state the order number in your e-mail or keep it to hand when filling in the contact form so we can help you as quickly as possible.